M-Audio MobilePre USB Preamp and Audio Interface

Please contact tech support for help in troubleshooting before returning product.

Tech support can help to get the product up and running without needing to return. In the event that a product is found to be defective, tech support can often arrange to exchange products directly with the end user. After working with Tech Support, if you still wish to return a product, please provide the Support Case# to your account rep. Avid will then verify the Case#

System Requirements

Windows: * MobilePre (hardware only) * XP (SP3)*, Windows Vista 32/64, or Windows 7 32/64 * Pentium 4 2.0 GHz * 1 GB RAM * Native USB port * Pro Tools SE software * 1.8 GHz multi-core processor (Intel or AMD) * 5400 RPM drive * Windows XP Home (SP3 or greater), Windows XP Pro (SP3 or greater), Windows 7 Home Premium, Windows 7 Professional, or Windows 7 Ultimate * 2 GB RAM for Windows 7 64-bit; 1 GB RAM for XP or Windows 7 32-bit * Adobe Flash Player 10 * Home and Professional Edition only. Windows Media Center Edition is not supported.

NOTE: Other supported audio applications may have higher minimum system requirements.

Macintosh * MobilePre (hardware only) * Mac OS X 10.5.8 or greater, or 10.6.3 or greater * G5 processor * 1 GB RAM * Native USB port * Pro Tools SE software * 1.8 GHz multi-core processor (Intel) * 5400 RPM drive * 1 GB RAM * Mac OS X 10.5.8 or greater, or 10.6.1 or greater * Adobe Flash Player 10