Tech support can help to get the product up and running without needing to return. In the event that a product is found to be defective, tech support can often arrange to exchange products directly with the end user. After working with Tech Support, if you still wish to return a product, please provide the Support Case# to your account rep. Avid will then verify the Case#
Minimum requirements for Sibelius 7 software only
Windows: Windows Vista SP2 with the Platform Update Pack or later, Windows 7 SP1 or later, 1 GB+ RAM, 750 MB hard disk space, DVD-ROM drive.
Mac: Mac OS X 10.6.7 or later, Mac OS X 10.7, 1 GB+ RAM, 750 MB hard disk space, DVD-ROM drive.
Recommendations for Sibelius 7 Sounds sample library*
Windows: Intel Core 2 Duo (or equivalent) or better, 4 GB+ total physical RAM, 40 GB total hard disk space (7200 rpm or faster drive recommended; SSD preferable), ASIO-compatible soundcard.
Mac: Intel Core 2 Duo or better, 4 GB+ total physical RAM, 40 GB total hard disk space (7200 rpm or faster drive recommended; SSD preferable).
Minimum requirements for PhotoScore Ultimate
Windows: Windows 2000/XP/Vista/7, Intel Pentium III (or equivalent) or better, 512 MB RAM, 40 MB+ total hard disk space, scanner.
Mac: Mac OS X 10.4.11 or later, Intel processor, 512 MB RAM, 40 MB+ total hard disk space, scanner with Mac OS X TWAIN driver software.
*You can use Sibelius 7 Sounds if your computer doesn't meet the recommended requirements, but you may find that you cannot use as many sounds simultaneously, and that sounds take a long time to load.