Tech support can help to get the product up and running without needing to return. In the event that a product is found to be defective, tech support can often arrange to exchange products directly with the end user. After working with Tech Support, if you still wish to return a product, please provide the Support Case# to your account rep. Avid will then verify the Case#
System Requirements
Mac
Avid-qualified Apple computer
Mac OS X 10.6.8 or Mac OS X Lion
Pro Tools: 2 GB of RAM (4 GB recommended); Pro Tools HD: 4 GB of RAM (8 GB recommended)
Minimum 15 GB free hard disk space for installation
USB port for iLok authorization
Windows
Avid-qualified PC
Windows 7 Home Premium, Professional, or Ultimate (32- or 64-bit)
Pro Tools: 2 GB of RAM (4 GB recommended); Pro Tools HD: 4 GB of RAM (8 GB recommended)
Minimum 15 GB free hard disk space for installation