Software: Within 30 days of purchase, software may be returned for a refund for any reason, provided the sealed software package has not been opened and is in its original salable condition.
Hardware: Within 14-days of purchase, hardware may be returned for any reason. Hardware must be returned in original packaging and in a resalable condition.
All return items, must be pre-authorized and issued an RMA number. JourneyEd will not accept returns without an RMA number. A restocking fee of 15% or $45 (whichever is less) will be assessed for any returned item. Original shipping cost is not refundable.
To return items, call Customer Service 1-800-874-9001 for an RMA number.